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support@smartwalletai.coResponse time: Within 24 hours
For data requests, privacy concerns, and GDPR/data deletion
privacy@smartwalletai.coFor partnerships, media inquiries, and collaborations
business@smartwalletai.coMy India Now
Pune, Maharashtra, India
Yes! SmartWallet AI offers a free plan with essential features including basic expense tracking, manual transaction entry, 3-month transaction history, and basic reports. Premium plans unlock advanced features like AI insights, SMS auto-import, unlimited history, and cloud sync.
When you grant SMS permission (Android only), our app reads messages from recognized bank sender IDs to automatically detect and import transactions. SMS content is processed locally on your device - we never upload your SMS messages to our servers. This feature works offline and supports 50+ Indian banks.
Absolutely. We use bank-level AES-256 encryption for all stored data and TLS 1.3 for data in transit. Your data is encrypted on your device and in the cloud. We never have access to your bank accounts or passwords. Additionally, we offer biometric authentication for extra security.
We support 50+ Indian banks including SBI, HDFC, ICICI, Axis, Kotak, PNB, Bank of Baroda, Yes Bank, IndusInd, Federal Bank, IDFC First, Canara Bank, Union Bank, Bank of India, and many more. We regularly add support for new banks based on user requests.
Yes! While SMS parsing is optimized for Indian banks, all other features work globally. We support 150+ currencies with real-time exchange rates, making it perfect for international users, travelers, and freelancers working with clients worldwide.
You can cancel your subscription anytime through your device's app store. For Google Play: Open Google Play Store, tap Menu, then Subscriptions, find SmartWallet AI, and tap Cancel. For Apple App Store: Go to Settings, tap your name, then Subscriptions, select SmartWallet AI, and tap Cancel Subscription.
Premium users can export their complete financial data in PDF, CSV, and Excel formats. This makes it easy to share reports with your accountant, create backups, or analyze your data in other tools. We believe your data belongs to you.
To delete your account, go to Settings in the app, then Privacy, then Delete Account. Confirm your decision, and your account along with all associated data will be permanently deleted within 30 days. You can also email privacy@smartwalletai.co to request account deletion.
Yes! Core features like expense tracking, SMS parsing, and viewing reports work completely offline. Your data is stored locally on your device. When you connect to the internet, your data will automatically sync to the cloud if you have cloud sync enabled.
Family Sharing is available with the Premium Annual plan. It allows you to share your premium subscription with up to 5 family members. Each family member gets their own separate account with full premium features while sharing a single subscription.